Frequently Asked Questions
Everything you need to know about shopping with ANAABU.
How do I determine my size for ANAABU garments?
We provide a detailed size chart on every product page. Since many of our designs feature a relaxed or oversized silhouette, we recommend comparing the measurements to your favorite existing garment for the best fit.
What is your shipping policy for domestic and international orders?
We ship worldwide. Domestic orders within Malaysia typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 7 days of receiving your order, provided the items are unworn, unwashed, and have all original tags attached. Please note that sale items are generally non-exchangeable.
How should I care for my ANAABU pieces?
To maintain the quality of our natural fabrics, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry in the shade and iron on low to medium heat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard), PayPal, and various local FPX online banking options to ensure a secure and seamless checkout experience.
Are your collections sustainable?
At ANAABU, we prioritize conscious consumption by using natural fibers like linen and cotton, producing in limited batches to reduce waste, and designing timeless pieces intended to last for years.